Conditions of Use

Terms of Service
Effective Date: August 1, 2025

Welcome to Prince Resorts Hawaii Online Collection! These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. By accessing our site or placing an order, you agree to be bound by these Terms. Please read them carefully.

  1. Overview

Prince Resorts Hawaii Online Store ("we", "us", or "our") operates the website https://shop.princeresortshawaii.com/ (the "Site"). These Terms apply to all users of the Site, including browsers, vendors, customers, and contributors.

  1. Online Store Terms
  • You must be at least the age of majority in your state or province of residence to use our Site.
  • You may not use our products for any illegal or unauthorized purpose.
  • A breach or violation of any of these Terms will result in an immediate termination of your services.
  1. Products & Pricing
  • All products and prices are subject to change without notice.
  • We make every effort to display accurate images and descriptions, but we cannot guarantee that your device's display of colors will be accurate.
  • We reserve the right to limit quantities of any products or services that we offer.
  1. Orders
  • We reserve the right to refuse or cancel any order for any reason.
  • You agree to provide current, complete, and accurate purchase and account information.

We may limit or cancel quantities purchased per person, per household, or per order.

  1. Gift Cards

Gift cards are valid for use at all Prince Resorts Hawaii properties, restaurants and golf courses, but not valid for online store purchases. Gift cards are transferable and do not expire. Lost or stolen cards cannot be replaced.

  1. Shipping & Delivery
  • We offer ONLY domestic shipping. Shipping times and costs are provided at checkout.
  • Delivery times are estimates and not guaranteed.
  • We are not responsible for delays due to customs or carrier issues.
  1. Returns & Exchanges
  • If for any reason you are not satisfied with the product you receive, return the item with a copy of the attached invoice and send us an email to let us know that you would like to return the product and what was wrong.
  • Items must be returned in the original condition and packaging within 30 days of delivery.
  1. Intellectual Property

All content on the Site (including images, text, logos, and designs) is the property of Prince Resorts Hawaii Online Store and protected by copyright and trademark laws. You may not use any content without our written permission.

  1. Third-Party Links

Some content, products, or services may include materials from third parties. We are not responsible for the content or accuracy of third-party websites.

  1. Prohibited Uses

You are prohibited from using the Site or its content:

  • For any unlawful purpose
  • To solicit others to perform unlawful acts
  • To infringe upon intellectual property rights
  • To submit false or misleading information
  • To upload or transmit viruses or malicious code
  1. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted or error-free. Products are provided "as is" and "as available" without any warranties of any kind. In no case shall Prince Resorts Hawaii Online Store, its directors, employees, or affiliates be liable for any injury, loss, or damages arising from your use of the Site or any product.

  1. Indemnification

You agree to indemnify and hold harmless Prince Resorts Hawaii Online Store, its owners, affiliates, and employees from any claim or demand due to your breach of these Terms or your violation of any law or third-party rights.

  1. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates to our Site. It is your responsibility to check this page periodically for changes.

  1. Contact Information

Questions about the Terms of Service should be sent to us at:
Email: webstore@princehawaii.com
Business Address:
Prince Resorts Hawaii - Online Collection
100 Holomoana St., Honolulu, HI 96815